Minotour is a Digital Tourist Assistant, meaning that he not only knows how to use its intelligence to interact with its interlocutors, but also understand and draw out on a comprehensive Knowledge Base collected and managed by a Big Data & semantic platform which has required for more than 4 years of Research & Development*:
How does it work ?
To summarize, The big Data platform is an innovative application that brings together all the tourist information available on a territory for its promotion.
This solution, dedicated to tourism companies and local authorities, combines impressive amounts of data and provides real-time relevant information to allow visitors to better explore the tourist offer of a city.
The platform automatically and legally collects tourism information (events, activities, food, accommodation, …) in real-time via public feeds (Tourist Boards, Town Halls, Regional Tourism Committee, Tourism Information System, Open Data, …), private feeds (tourism companies, travel agencies, tour operators, hotels, …) and social networks (Facebook, Foursquare, …), then …
- Machine Learning
Several major tourist organizations already use the platform such as the Côte d’Azur (French Riviera) with the Comité Régional du Tourisme Côte d’Azur France or the island of Saint Barthélemy, famous for its high-end tourism, with the Territorial Tourism Committee of Saint Barthélemy.
… This is where our Digital Tourist Assistant Minotour takes over.
The visitor asks questions via media such as instant messengers, chat room, widgets, voice apps, mobile apps or interactive boards.
Then, thanks to its natural understanding of the language (NLP module stand for “Natural Language Processessing”) and its artificial intelligence generated by algorithms and Machine Learning (… do you still follow?), Minotour will detect the substance of the question, that is “deep intents” hidden in the sentence, to find answers in the platform comprehensive Knowledge Base.
That’s why Minotour adds a so much high value and is not just a ChatBot! Some know more or less how to speak, but do not know where to find reliable sources of tourist information.
Do you imagine a tourist guide who does not know his destination? … we neither !